1. Information We Collect
We collect the following personal information when you contact us or use our online tools (e.g., Pricing Calculator):
- Name
- Email address
- Phone number
- Company website
2. How We Collect Information
We gather personal data directly from you through forms on our website, and we use the following tools to track user behavior:
- Microsoft Clarity: To understand user behavior and improve website UX.
- HubSpot: To track specific user actions.
- Google Analytics: For web traffic analysis.
- Happierleads: To identify and contact potential prospects via email.
3. Purpose of Data Collection
We collect personal information to:
- Provide better customer service and respond to inquiries.
- Conduct marketing activities, including email campaigns.
4. Data Sharing
We do not share your data with third parties. Tools like Happierleads may help us identify prospects but do not store your personal data. For more details on how these tools handle data, refer to their specific privacy policies.
5. Use of Cookies and Tracking Technologies
We use cookies and similar technologies for the following purposes:
- Google Analytics: To analyze website performance.
- HubSpot: To track user activity and manage customer relationships.
- Happierleads: To identify potential leads based on website visits.
6. Data Retention
We store contact form submissions, meeting schedules, and call records for up to 6 months to better serve prospects and answer inquiries.
7. Third-Party Links
Our blog content may link to third-party websites. These links are for reference only, and we do not send your data to those parties, except where a referral link is used.
8. Your Data Rights
If you believe we hold any personal information about you, you have the right to request that we delete it. To do so, please email us at: hello@whatastory.agency.
9. Minors
Our services are not directed towards children under 18, and we do not knowingly collect personal information from minors.
10. International Operations
We offer our services globally and adhere to applicable data privacy regulations in the regions we operate.
11. Opt-Out of Marketing Communications
You have the right to opt out of receiving marketing communications from us at any time. To manage your preferences, please follow the instructions in our emails or contact us at: hello@whatastory.agency.
